WishbiteWishbite support
Here are answers to the questions people ask most about logging food, rewards, challenges, your account and Pro. If you do not find what you need, write to us using the contact details at the end of this page and include your iPhone model and iOS version.
Coming soon to iPhone
Getting started
- Choose your goals and, if you like, a calorie target or neutral mode.
- Pick how you want to log: photo, search, barcode, voice or repeats.
- Create your first reward and pick a first challenge.
- Sign in with Apple, with email, or continue as a guest.
Contact us
Email support@dziby.com. Tell us the app name, your iPhone model and iOS version, and what happened. We read every message and usually reply within two business days.
Frequently asked questions
The photo scan says it is unavailable. What now?
The scan needs a connection. Log the meal by search, barcode or manually, or try again later.
How do I fix a wrong entry?
Open the entry in your diary, change the items or grams, move it to another meal or delete it.
Why did my reward not unlock?
Open the reward to see each condition and how far along it is. It unlocks when all conditions are met.
How do I connect Apple Health?
Go to Me › Integrations and allow the data types you want. You can turn them off later in the Health app.
Can I use Wishbite without counting calories?
Yes. Choose neutral mode in your goals.
How do I export my data?
Go to Me › Export data.
How do I delete my account?
Go to Me › Delete account. This removes your account and its data from our server.
How do I restore Pro on a new iPhone?
Sign in with the same Apple Account and use Restore Purchases on the subscription screen.